Complaints Policy

It is important to us that all clients are happy with the services provided by JSA Financial Planning Group. If you have concerns or a complaint about any aspect of your dealings with us, we encourage you to let us know.

You may do this either by writing to us or calling us at the contact points listed below.

ATT: Practice Manager
JSA Financial Planning Group
PO Box 171
CHARLESTOWN NSW 2290

P: 02 4908 0999
F: 02 4908 0900
E: reception@jsagroup.com.au